Frequently Asked Questions

We accept the following credit cards: MasterCard, Visa, American Express, and Discover. We also accept payment by Apple Pay, PayPal or Amazon Pay. If you decide to use either of these two methods, you’ll be taken to either the PayPal or Amazon Pay website, where you’ll be prompted to log in and process your payment. You’ll then be directed back to our merchant website once your transaction is complete.

We aim to process refunds within three days of an item being returned to us. Please note, however, that your bank may take several days to process the payment back into your account. With that said, please allow up to ten working days after posting the item back to us before getting in touch about your refund. We’ll contact you by email to let you know when your refund has been processed.

Firstly, please check that you’re entering the discount code exactly as it appears (case sensitive) and checks that the code is still in date and has not expired. Secondly, please check the T

No, unfortunately you can only use one promotional discount in each individual order.